Trust & Safety

Built around the people who make this work.

This category has a lot of bad actors. We win by showing the mechanism — every policy, every protection, and every commitment we make to the people who submit their footage. And we hold our own in-house capture to exactly the same standard.


Our commitments

Know exactly how you're paid

Every campaign shows the pay model, the rate, and the timing before you submit a single frame. Hourly, per submission, CPM, or per licensed minute — all stated upfront, all backed by a funded budget.

Real people review every submission

No automated accept-or-decline black box. Every submission is reviewed by a human against the campaign brief. Declines include a reason. Disputes go to a named reviewer, not a ticket queue.

You keep 100% ownership

Licensing is opt-in, time-boxed, and revocable. You choose which footage is submitted, you can remove it from future use at any time, and you retain full copyright. We never acquire perpetual rights without explicit, separately stated consent.

Clear requirements, set up front

Every campaign spells out exactly what to capture and how it will be used — in plain language you can read in seconds, before you record a thing. No vague briefs, no jargon, and nothing hidden until review.

Provenance travels with every asset

Delivered footage carries a provenance record — what consent was granted, on what platform, under what campaign terms. Buyers can't strip it. If a license is breached, there's a paper trail, not a he-said-she-said.

One standard across both supply sources

Whether footage comes from the creator marketplace or our in-house POD facility, it follows the same consent, licensing and provenance rules. No shortcut path and no lower bar for data we capture ourselves.


Data practices

How your footage moves through the system

1
You submit

File uploads go directly to an encrypted S3 bucket. URL submissions are logged but never re-hosted. Neither path stores your footage longer than the review requires.

2
We review

Submissions are checked against the brief: technical quality, content guidelines, and campaign requirements. Our data team reviews manually — no unsupervised model makes a final decision on what gets paid.

3
Approved footage is delivered to the buyer

Only after approval and payout does the buyer receive the footage, under the campaign's stated license terms. Declined footage is deleted within 30 days. Nothing is transferred in advance or conditionally.

4
Provenance travels with the data

Delivered footage includes a provenance record: what consent was granted, on what platform, under what campaign terms. Buyers cannot strip this record. If they breach the license, we have a paper trail.

Content standards
Footage you recorded yourself
Licensed or original third-party content with permission
Footage of consenting adults (you + anyone visible in frame)
Footage of minors without verified parental consent
Non-consenting individuals
Sexually explicit content
Illegal activity
Impersonation or fabricated identity
Payment protections

Every campaign is funded before it goes live. Rates are locked at submission — a buyer cannot retroactively lower the rate after you submit. Payout timing is stated per campaign and we publish our actual average payout time in the FAQ.


Common questions

Straight answers


Report a concern

See something that shouldn't be here?

If you've encountered a campaign that misrepresents its use, a review decision that seems wrong, or any content that violates our policies, email us directly. We read every report.

trust@diffraction.agency